Terms of service

Effective Date: 13/05/2025; turnaround information updated 28/09/2026

Welcome to Little Perfections. By placing an order or using our website (www.littleperfections.co.uk), you agree to the following terms and conditions. Please read them carefully.

1. Overview

Little Perfections is a UK-based small business offering customised stationery and signage for weddings and special occasions. Our products are designed in-house and printed professionally by accredited third-party partners located in Wales, Scotland, and England.

2. Order Process

All products are custom-made based on the information provided at checkout. It is the customer’s responsibility to ensure all names, dates, spellings, and selections are correct when placing the order.

3. Draft Approval Policy

For personalised orders, your first design proof will be emailed to the address associated with your order within 1 working day. Your price includes 2 rounds of design changes. Please review your proof and confirm your approval before printing.

Printing and dispatch take place within 2 working days of proof approval. Delays in approving your proof will move the dispatch date.

4. Delivery & Turnaround

Printing and dispatch: within 2 working days of proof approval.

Standard UK delivery: 2–3 working days after dispatch. Delivery upgrades are available at checkout.

Your first design proof is emailed within 1 working day, and 2 rounds of design changes are included. Please allow time to review and approve your proof before printing begins.

Delivery charges and upgrade prices are shown at checkout. Delivery upgrades affect the delivery service after dispatch; they do not shorten the design approval or production stages. If you need an order for a particular date, please contact us before ordering.

5. Returns & Exchanges

Due to the personalised nature of our products, we do not offer refunds on custom orders unless the item arrives damaged or contains an error made by us.

However, we offer a satisfaction guarantee. If you're unhappy with your item, please contact us within 7 days of receiving it, and we will offer a replacement or exchange.

6. Intellectual Property

All designs, layouts, and content are the intellectual property of Little Perfections and are protected by copyright law. These designs may not be reproduced, resold, redistributed, or used for commercial purposes without express written permission.

Any misuse, reproduction, or unauthorised distribution of Little Perfections' copyrighted materials may result in legal action, including prosecution.